Shipping policy

Thank you for shopping with Balvary.

Processing Time:
All orders are processed within 1–3 business days. Orders are not shipped or delivered on weekends or holidays.

Shipping Time:
Estimated delivery time is 7–15 business days depending on your location. Please note that shipping times may vary due to high demand, customs delays, or carrier issues.

Tracking Information:
Once your order has shipped, you will receive a confirmation email with tracking information.

Delays:
While we do our best to ensure timely delivery, we are not responsible for shipping delays caused by carriers, customs, or other external factors beyond our control.

Incorrect Address:
Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to incorrectly provided addresses.

Lost or Damaged Packages:
If your package arrives damaged or is lost in transit, please contact us at support@balvary.com within 7 days of delivery.